BILLING

General Questions

• When and where I will get my bill?
• How does Circles.life notify me of my usage?
• How do I pay my bills?
• What payment methods do you accept?
• How do I change my email for my Circles.Life bills?
• What is the credit cap?

Understanding my bill

• Why has my monthly bill increased?
• How will my final bill look?
• How can I get the detailed usage logs for my Call/SMS/Data?
• What are IDD (International Direct Dialing) charges and Global Fees?
• What does "Adjustment" mean on my bill?
• What will my first Circles.Life bill look like?

See all 12 articles

Automatic Payments for Bills

• How do I turn Automatic Payments for bills?
• How do manual payments work if my Automatic Payments is turned off?

Outstanding Bills

• Can I change my billing date or have an extension?
• My Pay Now button is missing. How do I pay my bill?
• How do I pay my bill if my previous payment failed?
• How do I unsuspend my services?

Making changes to my billing profile

• I want to receive bills at a different email address
• How do I change my payment card linked to my account?

Password Protection on Invoices

• My invoice is password-protected. How do I view my invoice?
• My date of birth doesn’t work. What do I do?
• Why are you making this change?
• Can I change/choose my password?
• What about invoices prior to June 1 2023?
• What about customers with disabilities or difficulties?