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  1. Circles.Life
  2. BILLING

BILLING

Payment details and bill queries.

General Questions

  • When and where I will get my bill?
  • How does Circles.life notify me of my usage?
  • How do I pay my bills?
  • What payment methods do you accept?
  • How do I change my email for my Circles.Life bills?
  • What is the credit cap?

Understanding my bill

  • Why has my monthly bill increased?
  • How will my final bill look?
  • How can I get the detailed usage logs for my Call/SMS/Data?
  • What are IDD (International Direct Dialing) charges and Global Fees?
  • What does "Adjustment" mean on my bill?
  • What will my first Circles.Life bill look like?
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Automatic Payments for Bills

  • How do I turn Automatic Payments for bills?
  • How do manual payments work if my Automatic Payments is turned off?

Outstanding Bills

  • Can I change my billing date or have an extension?
  • My Pay Now button is missing. How do I pay my bill?
  • How do I pay my bill if my previous payment failed?
  • How do I unsuspend my services?

Making changes to my billing profile

  • I want to receive bills at a different email address
  • How do I change my payment card linked to my account?

Password Protection on Invoices

  • My invoice is password-protected. How do I view my invoice?
  • My date of birth doesn’t work. What do I do?
  • Why are you making this change?
  • Can I change/choose my password?
  • What about invoices prior to June 1 2023?
  • What about customers with disabilities or difficulties?
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