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  1. Circles.Life
  2. MY PLAN

MY PLAN

Add, remove, customise!

General questions

  • How do I find the IMEI number in my Android phone?
  • How do I find the IMEI number in my iPhone?
  • Is voicemail service available?
  • What happens if I use all my data?
  • Why do I have 'Add-On' on my plan?
  • Managing my account and plan
See all 12 articles

Manage my Plan and Data

  • I have paid my outstanding bills, why is my service still inactive?
  • How do I update my credit card details? How do I update my email address or billing address?
  • What happens if I use all my data?
  • Data allowance
  • In what order does my data get consumed?

Changing Plan

  • How do I downgrade my plan?
  • I am an existing Circles.Life customer. Is the new plan applicable to me?
  • Can I change to another Circles.Life plan?
  • How do I upgrade my plan? How do I change my plan?
  • How long will it take to upgrade my plan?
  • How much data will I be allocated when I upgrade my plan?
See all 11 articles

Referrals

  • What's the benefit of using/sharing a referral code?
  • Where can I get my referral code?
  • When will I receive my bill credits if I used/shared a referral code?
  • Is there a limit to how much bill credits I can accumulate from referring?

Scheduled suspension

  • Can I suspend my Circles.Life service?
  • How do I suspend my Circles.Life service?
  • When can I suspend my Circles.Life service?
  • How much does it cost to suspend my Circles.Life service?

Termination

  • How do I cancel or terminate my Circles.Life service?
  • How do I cancel my plan if I have an outstanding bills?
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