PREPAID SIM PLAN
General
- I just got my prepaid plan. What is a base plan and a recharge?
- How can I check my balances and expiry date?
- What happens when my plan expires?
- Why can't I login to mobile app using my prepaid number?
- My Prepaid SIM Plan stopped working. What can I do?
- I want to buy a Prepaid SIM Plan, how do I do it?
Recharge
- Why might my total remaining data balance differ from my recharge balance?
- What is a recharge? / When do I need to recharge?
- What happens when my recharge runs out of data?
- What happens when my recharge expires?
- What happens if I recharge before my previous recharge expires?
- My recharge data is not reflected on my usage balance on the prepaid portal. What now?