How can I contact amaysim for support?
amaysim offers multiple support options. You can reach them through their website or contact their customer service team directly. For more information, visit amaysim's contact page.
Will there be a dedicated hotline for transfer-related issues?
Yes, a dedicated hotline will be available to assist with transfer-related queries. We will provide more details once they are finalised, so stay tuned for updates.
Can I still contact Circles Life for assistance?
Yes, you can continue to contact Circles Life customer service through live chat, email, or Facebook until the transfer is completed. After the transition, Circles Life customer service will no longer be available. You can then contact amaysim for any assistance with your account or services. Please keep an eye out for further updates on the date!
Will I need to download a new app? When do I need to do that?
Yes, you will need to download the amaysim app once the transition is complete. We will notify you when it’s time to download the app, so you can manage your account and services with amaysim seamlessly.
How do I monitor my usage?
Before the transfer, you can monitor your usage in the Circles Life app. Once the transfer is complete, you can track your usage easily in the amaysim app. Alternatively, you can also check your usage through https://www.amaysim.com.au/my-amaysim.
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