You will receive your bill within the first 10 days of each month.
Your first bill is higher than usual, which is completely normal. This is because it includes charges for two billing cycles:
- A part month (prorated) charge which starts from the time you activate your SIM card (if you got a new number) or from the time your number was successfully transferred to Circles.Life till the end of that month.
- Any additional charges for that month (e.g. roaming charges)
- The monthly charge for your plan for the following month.
After your first bill, your following bills will just include any additional charges incurred the month before and the monthly charge for the following month.
Please note that if you've signed up for a promotion that includes bill waivers, the bill waiver will not be applied for the month of activation (only applies for bills covering the full month).
All bills follow Sydney Time(AEST/AEDT)