Can I reduce my data cap limit if I've already gone over it?

In such cases, your Data Roaming will be automatically disabled on your account and you will not be able to access mobile internet. You will then need a working internet connection to change your Data Roaming Cap through the Circles.Life app.

If you need any help, just reach out to our Customer Happiness Experts:

• If you're viewing this on your desktop, you can Live Chat with us here
• If you're on the Circles.Life app, Live Chat with us here
• Otherwise, our other contact channels can be found here

Note:

• Roaming is available for all new plans purchased AFTER 7 October 2021.
• If you are on the old Monthly Plan purchased BEFORE 7 October 2021:
  • Roaming is only available on the 20GB and 100GB Monthly Plan. It is not available on the 8GB Monthly Plan. For more information, refer to these FAQs.