When you use Data roaming , it may take up to 30 mins to appear in the Circles.Life app. When you use SMS and Voice roaming, it may take longer for the charges to be updated.
However, please note that all roaming and International Call charges may not be fully updated. This is unfortunately out of our control, as there may be some delay with the information we receive from the operator that you connected to when you were abroad. The final roaming and International Call charges will be reflected on your next bill.
Note:
- Roaming is available for all new plans purchased AFTER 7 October 2021.
- If you are on the old Monthly Plan purchased BEFORE 7 October 2021:
- Roaming is only available on the 20GB and 100GB Monthly Plan. It is not available on the 8GB Monthly Plan. For more information, refer to these FAQs.
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