You can cancel your request to transfer your number to Circles.Life by logging into your account on our website.
Just head here and log in with your ID number and Order ID/Circles.Life phone number. Once you’ve done that, click on the "Cancel Port-in" button. You can do this until 3:00 pm* on the day of your scheduled number transfer.
If you change your mind and want to reinitiate the transfer that you cancelled, reach out to us:
- If you're viewing this on your desktop, you can Live Chat with us here
- Otherwise, our other contact channels can be found here
*Times shown are in AEST/AEDT timezone