Transfers generally take up to 48 hours to complete. After you initiate your transfer, the process will be started during porting operating hours. Don't stress, your old SIM card should still work during this time until the transfer is complete.
Porting operating hours:
- 8AM to 8PM on Weekdays
- 10AM to 6PM on Saturdays and Public Holidays**
*Times shown are in AEDT timezone.
**Transfers do not happen on Sundays, New Year’s, Australia Day, Good Friday, Anzac Day or Christmas Day.