My Prepaid SIM Plan stopped working. What can I do?

We are sorry to hear that! Here are a few things to check:

1. Do you have a stable network connection? You can try your SIM card on another device.
2. Has your SIM card expired? Each SIM card is valid for 30 days from the day it’s activated

If 3 and 4 are applicable, do check these articles out for more information: What happens when my Prepaid SIM Plan runs out of data or the plan expires? 

Otherwise, if you are still having issues with your SIM Card, do reach out to us via:

• If you're viewing this on your desktop, you can Live Chat with us here
• If you're on the Circles.Life app, Live Chat with us here
• Other contact channels can be found here